My official title here at the Law Offices of DuPont & Blumenstiel is Community Outreach Coordinator, however, my job entails much more than that. I started out as a receptionist in 2018 and have since become our go-to client contact person.
The main part of my job is making outbound calls to prospects and clients to make sure everything is going alright in their lives and see if they need anything from us. I also am a part of the marketing team and assist in estate planning meetings.
My customer service background allows me to empathize with clients and make sure all their needs are met, even the needs they don’t realize yet. It’s very rewarding for me to be able to help people plan for the future and ensure that their families are taken care of. My motivation for work daily is just being able to speak to others and help others, even if it’s not law related.
We aren’t the standard law firm of suit-and-tie all the time. We like to be more relatable to our clients.